Customer Agreement & Privacy Policy

At Hostgrin, we value your trust and are committed to protecting your personal information. This Customer Agreement outlines how your data is collected, used, and secured when you use our services.

Access to Hostgrin Services

To access our services, you will be required to sign in using your email address and password, referred to as your credentials. These credentials may be used across other Hostgrin-connected platforms, allowing seamless access to multiple services.

During account setup, we may also request:

  • Security question answers (to help with identity verification and password recovery)

  • An alternate email address

  • Other relevant identity details

A unique ID number will be assigned to your account to help us manage and identify your information securely.

Personal Information We Collect

We may collect the following personal and demographic information:

  • Name, email address, home/work address, and phone number

  • ZIP/postal code, age, gender, preferences, and interests

  • Billing information (e.g., credit card number, billing address) when signing up for paid services

In addition, we collect technical data such as:

  • Pages visited, links clicked, and other interactions with our website

  • Standard browser data (IP address, browser type, language, access time, referring sites)

How We Use Your Information

  • Hostgrin uses your personal information to:

    • Provide and improve our services

    • Make your experience smoother by reducing repetitive data entry

    • Deliver customer support efficiently

    • Communicate important updates such as:

      • Welcome messages

      • Billing alerts

      • Security notifications

      • Technical issue reports

Sharing Your Information

We do not disclose your personal information outside of Hostgrin without your permission.

In cases where you choose to interact with our partners or request contact about services or offers, we may share relevant information with your consent.

Your information is always handled with strict confidentiality and will never be used for unrelated purposes. We may only access or disclose your data if necessary to protect the safety or rights of Hostgrin users in urgent or legal situations.

Managing Your Personal Information

You may have the option to view or update your personal data through your Hostgrin account dashboard. To ensure your data remains secure, access is protected by your email and password credentials.

If you require help updating your information, you may contact us directly, and our team will assist you promptly.

Data Security

Hostgrin takes the security of your information seriously. We implement a range of physical, electronic, and managerial safeguards to prevent unauthorized access.

We use encryption protocols, such as SSL (Secure Socket Layer), when transmitting sensitive information like passwords.

🔒 Important: It is your responsibility to keep your login credentials private. If you’re using a shared or public device, always log out after your session to prevent unauthorized access.

Policy Updates

We may occasionally update this Customer Agreement and Privacy Policy to reflect changes in our services or customer feedback. We encourage users to review this policy periodically to stay informed about how Hostgrin protects your data.

Contact Us

If you have any questions or concerns about this Privacy Statement or how your information is handled, please contact us at:
📧 hostgrin@gmail.com